Connect  United,
Live United

Our goal

People in our community are connected to resources for food, health, housing, transportation, and more

Simple, one-call access to resources

For more than 25 years, United Way for Greater Austin has helped people navigate the complex system of health and human services in Central Texas through our Navigation Center. We provide simple, one-call access to more than 30,000 nonprofit and government resources in 10 counties.

Callers can receive support in the areas of food, health, child care, employment, housing, transportation, disaster relief, and more.

Meet Model Community

Only 10% of a person’s health outcomes are related to health care. Factors like access to education and housing can have the biggest impact. Model Community is a community-led coalition, fueled by United Way, improving systems of care for people, organizations, and the broader community. Our goal is to improve health outcomes, address disparities, and transform systems so they work better for those seeking help.

Funded by St. David’s Foundation, Model Community allows service providers–from health clinics to schools and community-based organizations–to develop a comprehensive view of an individual’s needs and coordinate support to improve their health and wellness outcomes.

Through Model Community, we are building more effective, person-centered systems of care that support health equity—so everyone in our community can be healthy and thrive.

Meet Addressing Cancer Together

Cancer is the #1 killer in Central Texas, and uninsured patients are six times more likely to be diagnosed with late-stage cancer. We know early detection and increased life expectancy go hand in hand: The five-year life expectancy of Stage 4 breast cancer is just 27% compared to a 99% life expectancy for Stage 1.

Addressing Cancer Together, powered by United Way for Greater Austin, expands access to cancer screening, diagnosis, and treatment in Central Texas. Our goal: To save lives and reduce the economic burden of cancer on families and communities. While Addressing Cancer Together plans to address all cancers and more counties, the initial rollout focuses on breast cancer and will support uninsured patients in Williamson, Bastrop, and Hays counties. 

United Way’s vision is that everyone in our region will have equitable access to cancer screening and treatment. Through Addressing Cancer Together, people with low income who are uninsured will receive cancer care at little to no cost. Because when you are battling cancer your focus should be on regaining health, not having to decide between paying your rent or getting life-saving treatment. And when we help a person regain their health and well-being, our entire community is stronger.

Meet Community Health Connect

Community Health Connect is a cross-sector collaborative in Williamson County set on improving health outcomes and expanding access to resources for local families. We are part of a cohort of six Accountable Communities of Health in Texas, sponsored by the Episcopal Health Foundation’s Texas Accountable Communities for Health Initiative (TACHI). Community Health Connect is currently building a network of certified community health workers in high-needs communities across the county by launching a Pathways Community HUB.

The Pathways Community HUB serves as a connection point for funders, managed care organizations, social services, and families. The goals of this model are to build sustainable funding for social determinants of health within local communities and to create a platform for residents, social services organizations, and health workers to work together on health-related issues.

Our goal is to build a network of certified community health workers in key Health Equity Zones across the county while providing in-home care coordination, social service navigation, health education, and advocacy, to improve individual health outcomes for everyone.

Learn about our proven programs

Accessing social services has never been easy. There are countless barriers to getting help: structural racism, language barriers, the digital divide, lack of transportation, complicated application processes, long wait lists, a limited social service capacity, and more. All of our programs in the Navigation Center are working toward eliminating these barriers and ensuring that every person in our community gets the help they need.


2-1-1 is a phone number anyone can call for help. 2-1-1 is free, confidential, and available 24/7. Support is available in more than 200 languages.

The 2-1-1 helpline run by United Way for Greater Austin serves Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano, Travis, and Williamson counties.


ConnectATX is a complement to 2-1-1 that offers people more holistic support. While 2-1-1 has the capacity to provide service to thousands of people every week, ConnectATX goes deeper with callers and online users to proactively and holistically address many needs. Help through ConnectATX is available online and via phone, text, email, and chat.

A key feature of ConnectATX is “closed-loop” referrals. A few dozen agencies are closed-loop referral partners, meaning we digitally send client information to them, can see if and when the client is served, and can follow up as needed. We’re adding new closed-loop partners every week.

See our community investments

supports COVID-19 vaccine equity; funding from St. David’s Foundation and Austin Community Foundation

Impact: At a glance

In the past year


2-1-1 calls for help answered


ConnectATX requests for help answered

999 %

of individuals received a referred service


tax returns prepared by VITA volunteers

Collaborated with 19 local grassroots organizations to host 133 COVID-19 vaccine clinics and administer 30,014 vaccines

20 Free Thanksgiving Meals in Greater Austin

20 Free Thanksgiving Meals in Greater Austin

Every holiday season, United Way’s Navigation Center helps local families access free or low-cost meals and holiday events across the Greater Austin area. To make it easy for community members to find these seasonal events, we’ve compiled a calen...

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Helping Central Texans through 2-1-1: meet Chandler Foster

Helping Central Texans through 2-1-1: meet Chandler Foster

National 2-1-1 Day, celebrated on February 11, recognizes the more than 200 2-1-1 helplines located across the country.  For over 20 years, United Way for Greater Austin’s 2-1-1 helpline has connected thousands of Central Texans to local, state...

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Free December gift programs in Greater Austin

Free December gift programs in Greater Austin

Every December, United Way for Greater Austin’s Navigation Center sees a spike in calls from people looking for help for the holidays. To help Central Texans find these resources, we’ve created a calendar of free December gift programs and meals ...

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To learn more, please contact:

Amy Price
VP of the Navigation Center