Tag: ibm

2-1-1 App Released By UWATX, Cerebri & IBM

United Way for Greater Austin is excited to announce the launch of the 2-1-1 Austin mobile app to help community members navigate the complex system of health and human services in Central Texas. The app will allow users to get to the assistance they need quickly, anonymously and from the convenience of their mobile device. In 2015, UWATX’s 2-1-1 call center, which has the most up to date, comprehensive directory for social services information, handled more than 300,000 calls, each representing a person in need of assistance. From mothers who need food for their children, to working families who cannot afford to pay their utility bills, or a dialysis patient trying to coordinate transportation to medical appointments, 2-1-1 can direct users to more than 30,000 social service resources. The app also makes it easy to call 2-1-1 directly when a human touch is required. “The 2-1-1 Austin app will streamline access to social services information, ensuring crucial information is available when and where it is needed,” said Jon Armstrong, UWATX Board Member. “We are grateful for the valuable support from Cerebri and IBM to provide the tools and expertise to help United Way for Greater Austin’s 2-1-1 call center reach more people in need.” Users can simply download the app from the app store and enter their zip code to connect to the most relevant resources based on their needs and location. Users can either find these resources through a robust set of resource-matching tools to obtain a list of […]

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