National 2-1-1 Day, celebrated on February 11, recognizes the more than 200 2-1-1 helplines located across the country. For over 20 years, United Way for Greater Austin’s 2-1-1 helpline has connected thousands of Central Texans to local, statewide, and national resources for housing, food, health, child care, education, employment, transportation, counseling, disaster information, and more. This week, we’re celebrating 2-1-1 Day by recognizing our incredible Navigation Specialists, who power this service and work around the clock to answer the call for members of our community. Just last year, our Navigation Specialists answered 254,387 requests for help in our region–that’s one call every two minutes. Chandler Foster is one of the 2-1-1 team members helping our neighbors navigate the complex system of health and human services in Central Texas. “I do this work because I have been on the other side of needing assistance just to make it day by day,” Chandler said. “I know how much the information we provide can change lives. I am living proof.” Read more about why and how Chandler advances our mission to fight poverty with each and every call. What brought you to United Way, and how long have you been on the team? I recently moved to Texas from Louisiana, where United Way was a major team player in some of the advocating I did for poverty and victims of domestic abuse. I knew that when I arrived in Texas, I wanted to continue to work with a dedicated and like-minded team. So […]
Read More