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Thank you.

Dear 2-1-1 Texas Call Center Volunteers,

On behalf of United Way Capital Area and its programs Hands On Central Texas and 2-1-1 Texas, we would like to extend our sincere appreciation and gratitude for volunteering your time during Hurricane Ike.

The response to the broadcast e-mail was truly inspiring! We were especially gratified to see an array of volunteers that included individuals, businesses, corporate and the large turn out of state employees (Heath and Human Services Commission). You worked with great energy and great compassion as Hurricane Ike victims’ calls came in, helping to ease their frustrations and despair.

We experienced firsthand at our 2-1-1 Texas Call Center the extraordinary depth of caring and dedication each of you displayed during the emergency response to the Hurricane victims. Your tireless efforts will long be remembered by those who received your help.

Listed here are just a few of the highlights of your accomplishments – Friday, Sept. 12 through Friday, Sept. 26:

213 volunteers contributed a total of 2,000 hours of service for a total value of $39,020
Answered 249,081 disaster calls
Covered 57 shifts

Once again, thank you for the magnificent support and your contribution of time.

Best Regards,

Armando Rayo
Hands On Central Texas, Director

and

Kay Euresti-Garza
Senior Helpline Manager

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