Sometimes it’s easy to get carried away by the many great things Austin has to offer: parks, restaurants, concerts and local shops. If you live in a nice neighborhood, you likely aren’t thinking about how others, who may live near you but are struggling to make ends meet, are experiencing the same city in a completely different way.
Using data collected from the 327,935 calls our Navigation Center received in 2014, we found the top community needs in each district. The top four needs were overwhelmingly the same for each district: Food stamps/SNAP, followed by Medicaid application, and rent and electric payment assistance. Below, we’ve listed other data that stuck out from our analysis:
- District one zip code 78701’s call volume increased 16% from the year before. Additionally, four zip codes in this district are within the top 10 zip codes that contacted our Navigation Center the most in 2014: 78702, 78723, 78724 and 78753.
- District six had the highest ratio of housing related needs, from Section 8 vouchers to help locating homeless shelters.
- In district seven, two zip codes are in the top ten zip codes that called for assistance: 78753 and 78758. Within these two zip codes, the call ratio per person is very high; there was one call per every five people living in these zip codes.
- Zip code 78701’s call volume in district nine increased 16% from the year before. Additionally, one zip code in this district is in the top 10 zip codes that contacted our Navigation Center the most in 2014: 78723.
- District ten’s needs included a high volume of health-related assistance: community clinics, prescription expense assistance, Affordable Care Act information and general dentistry.
View how many calls came in from your district and the complete list of their needs in 2014.
Need help locating services like these or know someone who does? Call 2-1-1 or visit our Get Help page.