The United Way 211 Texas Helpline attended the Yellow Ribbon Pre-deployment event on May 2nd as a speaker and exhibitor. The Yellow Ribbon pre-deployment gave spouses and parents of service members being deployed to Afghanistan an opportunity to understand what resource are available to them.
The United Way Helpline supports the TEXAS MILITARY ACCESS PROJECT by providing veterans, active duty, and their respective family members with information and referral to health and human service.
This is taken a step further through a Partnership that has been established with the United Way in San Antonio which allows the United Way Help line to transfer vets, active duty, or family members of the wars in Iraq or Afghanistan to the San Antonio United Way for specialized Information & Referral. These I&R specialists are vets themselves or family members of vets. They conduct a more thorough search and follow up with 100% of callers. Another added benefit is that services members who are oversees can chat online with the I&R specialists (http://www.military211help.org/Pages/Chat%20Line.html). They receive an email with all the resources they were given, and the calls and e-chats are confidential. And coming soon a TEXTING to access services.